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Now Hiring · Utah Studios

Member Specialist

Create a welcoming environment for our clients. Help with front desk operations, guest introductions, and sales opportunities.

Our member specialist team plays a key role in creating a welcoming and organized environment for our clients, helping them feel comfortable and supported from the moment they walk in.

Start Your Application Back to all open roles

What You’ll Do

  • Welcome every client at the front desk and help them feel valued from the moment they arrive.
  • Introduce first-time guests to the XFormer, once you’ve been trained on it.
  • Help clients purchase memberships, class packages, and retail products, and earn commission on basic sales.
  • Handle front desk and administrative work, and help keep the studio clean and ready for every class.

What We Look For

  • Friendly, outgoing personality with strong communication skills
  • Experience in customer service, retail, or fitness studio operations
  • Experience in local marketing and community outreach
  • Enthusiasm for health, wellness, and the inTension community
  • Availability for part-time shifts including early mornings and weekends

Training

You’ll receive training on the XFormer machine so you can confidently introduce first-time guests to the equipment.

Hiring Steps

  1. 01

    Apply

    Fill in the application below. A real person reads every one.

  2. 02

    We Review

    Our hiring team reads your answers and anything you upload.

  3. 03

    Interview

    If it looks like a fit, we’ll reach out to schedule an interview.

Common Questions

Do I need fitness studio experience?

Customer service, retail, and fitness studio experience all count. And you’ll be trained on the XFormer before you introduce it to anyone.

Does the role include sales?

Yes. The role includes basic sales — memberships, class packages, and retail — where you can earn commission.

What are the hours?

Part-time shifts, including early mornings and weekends. The application asks when you’re available — weekdays, weekends, mornings, or evenings.

What does the role pay?

Pay, including commission, is discussed at interview.

Which studios are hiring?

Sandy, Draper, Orem, and Millcreek. The application asks which studios work for you, and whether you’re local or willing to travel.

7 short sections. Your answers go straight to the inTension hiring team.

Basic Information
Experience and Qualifications
Do you have experience working in customer service? (required)
Do you have experience with front desk or administrative work? (required)
Are you comfortable with basic cleaning tasks to help maintain the studio’s cleanliness? (required)
Have you worked in a fitness or wellness environment before? (required)
XFormer Training and Demonstration
As part of this role, you will receive training on the XFormer machine. Are you willing to learn the parts and functions of the XFormer so that you can confidently introduce first-time guests to it? (required)
Do you feel comfortable demonstrating basic usage of fitness equipment to new clients after receiving training? (required)
Sales and Commission
This role includes basic sales responsibilities, where you can earn commission. Do you have any experience in sales? (required)
Are you comfortable assisting clients with purchasing memberships, class packages, or retail products? (required)
Personality and Fit with Studio Culture
Availability
Which location(s) are you available for work? (required)
Additional Information

PDF or Word document, up to 4 MB.

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